About Pinpoint Research

Following decades of corporate experience as a market-research executive, Dr. Jack Bieda saw the potential that the rapid advances in computer and IVR technology could bring to the field of market-research and he formed PinPoint research to develop and market a new IVR-based research tool.

In the years that followed, PinPoint has continually improved its technology and systems. We currently maintain two geographically dispersed data facilities. This redundancy and physical separation provides protection from downtime due to natural or man-made disaster.

Our pool of thousands of pre-assigned toll-free numbers, well over 1,300 IVR ports and an easily scalable web system allow us to handle millions of surveys every year using inbound IVR, outbound IVR and web methodologies. We maintain plenty of excess capacity to facilitate rapid deployment of even large-scale surveys.

PinPoint's project managers are market-research professionals who can provide whatever assistance you require to get the best results from your research.

All of our systems are programmed and maintained in-house by our full-time staff of developers and administrators. If you have a specialized requirement that our system doesn't handle "out of the box", chances are that we can create the feature for you.