Chief Operating Officer
Lili is responsible for day-to-day management of business operations, and client service, with specific responsibilities managing the company’s Projects and Client Services Division. Lili’s business experience spans all aspects of customer service and client research with a specific expertise in survey data collection and helping clients get more from speech-to-text and voice driven research. In the past, Lili was an associate analyst with Abt Associates in Chicago. She also holds an MBA from the Walter A. Haas School of Business.